These general conditions of engagement are applicable to all commercial transactions that take place in our online store. Storm Shop. Reserves the right to modify the commercial offer of the website (modifications on products, prices, promotions and other commercial and service conditions) at any time, although such modifications will not apply to contracts already made. We strive to provide information truthfully and without typographical errors. In the event that at any time an error of this type occurred, at any time alien to the will of Storm Shop, it would proceed immediately to its correction. If there is a typographical error in any of the prices shown and a customer would have made a purchase decision based on said error, Storm Shop will inform the customer of such error and the customer will have the right to cancel his purchase at no cost on his part.

The contents of the website could, on occasion, show provisional information about the nature of some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel his purchase at no cost on his part.

Applicable taxes:

The prices of the products displayed on the STORM SHOP website include the Value Added Tax (VAT) which, if applicable, is applicable. Purchases made by natural or legal persons resident in States not members of the European Union shall be exempt from VAT.


Way to pay:

When making the order, the customer can freely choose to pay the purchases made by credit card (MasterCard, Visa and Visa Electron) or PayPal or other similar means. In certain cases and to prevent possible fraud STORM SHOP reserves the possibility of requesting a client a specific form of payment in the case that the identity of the buyer is not credibly proven.


Shipping costs:

STORM SHOP sends the orders to its customers through the express transport company NACEX or other similar urgent transport companies. The date of delivery at the customer's address depends on the availability of the chosen product and the shipping area. Deadlines and delivery commitments as well as current shipping rates are available in the section of our website "Shipping Conditions".


Buyer's rights and return policy:

Closing order clause: The client will have a period of 7 working days to exercise his right of withdrawal. The client will communicate to STORM SHOP within the stipulated period and by any means admitted in law, his desire to exercise the right to terminate the contract. The returned order will be collected by STORM SHOP and must be delivered together with the delivery note and, if applicable, invoice issued by STORM SHOP It has a period of 7 working days: from the date of receipt to exercise your right of withdrawal.



The product you ordered does not satisfy you: The products must be in perfect condition, and you have to return it as you received them, otherwise the good will suffer a depreciation. For hygiene and health issues, food items and hygiene items can not be returned as well as customized products tailored to the customer. Once the product is in our warehouses and we have verified that it is in the agreed state we proceed to make the payment through the means with which the purchase was made (paypal, credit card, transfer, etc.). If any item is missing the amount to be returned will be deducted or the item will not be returned. From the time of receiving it until the money is back in your account will not spend more than 7 business days.

By courier to our warehouse.

Through the request of collection through the email, in these case the corresponding shipping costs will be applied.

Defective product of origin: Once the defective product has been received by you can choose to exchange it for another product or to refund the amount paid. In this case STORM SHOP will take care of the postage corresponding to the return and new shipment.

Product that, mistakenly, does not correspond to the order: If a product other than the one requested by the customer was delivered by mistake of STORM SHOP, it will be withdrawn and the correct product will be delivered without any additional charge.


Consumer goods guarantee:

In the case of a defective product, the seller must proceed as appropriate to the repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user. The consumer and user must inform the seller of the lack of conformity in Within two months of becoming aware of it. Obligations of the user and / or client: The user and / or client of undertakes at all times to provide truthful information about the data requested in the user registration form, and to keep them updated at all times. It also undertakes to keep confidential and with the greatest diligence your personal access keys to our website.

In the event of the sale or marketing of products on our website that require the buyer to have a certain age according to the legislation in force in their country of origin, the buyer states that he complies with this requirement to formalize the purchase. Security and confidentiality: STORM SHOP guarantees security and confidentiality in all its communications with its clients. STORM SHOP guarantees the protection and confidentiality of personal, home, payment and other data provided by our clients in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data . All information provided by our customers to STORM SHOP. Or their employees, will be included in an automated file of personal data created and maintained under the responsibility of STORM SHOP In compliance with the requirements of Organic Law 5/1992, of October 29, modified by Organic Law 15 / 1.999, Of 13 December, for Personal Data Protection (LOPDP), data processed by the user to STORM SHOP either through the "My account" section can not be used for purposes incompatible with those for which the data Would have been collected. STORM SHOP. Undertakes to treat such data in a confidential manner and in accordance with the content of the aforementioned Legal Text. Any other use of the data, other than those mentioned, will require prior and express consent of the user. The user may at any time access such files, in order to request and obtain the rectification, cancellation, modification or opposition of his personal data, by sending a letter to the registered address of STORM SHOP, previously reviewed. We also inform you that, by completing the customer registration forms on our website, your personal data will be incorporated into our automated files for the sole purpose of providing you with the required service. At all times, you have the right to access To make the modifications you need in the section "My account" once it has been authenticated. 

If on the other hand you want the deletion of such data, you must request it through our customer service The STORM SHOP online store is registered with the site identification authorities to allow your browser to confirm the identity of before any transmission is sent.  

With this technology: In accordance with our guarantee of security and confidentiality, we are especially interested in offering our clients the highest level of security and protect the confidentiality of the data they provide us. Therefore, commercial transactions are performed in a secure server environment under the Secure Socket Layer (SSL) protocol and all external payment communications are transmitted encrypted under a 128-bit encryption, which ensures the highest level of communications protection .  

STORM SHOP has the ability to save the data you provide on this website, even if you do not complete your registration. Such contact information may be used, for example, to contact you and ask why you did not complete the registration or order. Applicable legislation and competent jurisdiction: These general conditions are governed by Spanish law. The parties submit, at their option, for the resolution of conflicts and with waiver of any other jurisdiction, to the courts and courts of the user's domicile.


Business Communications:

When you register as a customer, you have the option to accept receiving our newsletters. By accepting, you allow STORM SHOP to periodically send you notifications via will offer in each notification sent the possibility of unsubscribing. Likewise, the customer will always have the option to unsubscribe from his personal area, he will never send notifications to non-registered users to his will never cede his BBDD to third parties and agrees to store and treat Your personal data with the necessary security measures to prevent unauthorized persons from accessing them. However, reserves the right to send timely offers to its users via email, which third parties make to STORM SHOP customers exclusively.


The text of General Conditions must contain the following minimum information on legal guarantees:

In case of defective product, the seller must proceed, as appropriate, to the repair, Substitution, price reduction or termination of the contract, which will be free of charge to the consumer and user. The seller responds to any lack of conformity that manifests itself within two years From delivery. The consumer and user must inform the seller of the lack of conformity in the Within two months of becoming aware of it.

- Justification: Article 120 of the Consolidated Text of the General Law for the Defense of Consumers and Users and Other complementary laws (TRLGDCU) regulates the legal regime of repair or replacement of the Product and states that: "The repair and replacement will follow the following rules:

A) They shall be free to the consumer and user. Such gratuity shall include the necessary expenses Made in order to remedy the non-conformity of the products with the contract, in particular the As well as costs related to labor and materials. "

For its part, Article 123 of the TRLGDCU recognizes that: "The seller responds to the Conformity within two years of delivery. " In addition, Article 123 recognizes that: "The consumer and user shall inform the seller of the lack of Within two months of becoming aware of it. "

 However, taking into consideration that the verified website markets products that have a Period of less than two years, it would be correct to complete the information on legal guarantees with the Information contained in Article 116 of the TRLGDCU (Conformity of products with the contract):


1. Unless there is evidence to the contrary, the products shall be deemed to conform to the contract Meet all the requirements stated below:

A) conform to the description made by the seller and possess the qualities of the product which the Has presented to the consumer and user in the form of sample or model.

B) Are suitable for the uses ordinarily intended for products of the same type.

C) present the usual quality and performance of a product of the same type as the consumer and In view of the nature of the product (...). "


For further information, we advise you to consult the non-exhaustive list of goods considered Lasting nature in accordance with the provisions of Royal Decree 1507/2000, of 1 September, by the That the catalogs of products and services of common or ordinary use and consumption are updated And goods of a durable nature, within the meaning of Articles 2 2, and 11, paragraphs 2 and 5, of the General Law for the Defense of Consumers and Users and standards.



Article 90.2 of the Consolidated Text of the General Law for the Defense of Consumers and Users (TRLGDCU) establishes that the clauses that establish: "The provision of covenants expressly submitted to a judge or court other than that corresponding to the domicile of the consumer and user (...)" are abusive.  

The information on judicial jurisdiction of the website should be reviewed to accept the legal provision that whenever it is contracted with final consumers the judicial competence will correspond to the judges and courts of the domicile of the user.gen by the Spanish law. The parties submit, at their option, for the resolution of conflicts and with waiver of any other jurisdiction, to the courts and courts of the user's domicile.